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January 14, 2019

Investigation Into Kwikset® SmartKey Locks

Summary of Investigation: Welcome to the webpage maintained by Miller Shah LLP for its investigation of SmartKey locks made by Kwikset®. Specifically, Miller Shah is investigating the security of the SmartKey locks and their vulnerability to being opened with wires, screwdrivers, or other items inserted in the keyway. Miller Shah is also investigating security and product defect issues related to the SmartKey lock’s failure to open properly after a consumer re-keys the lock pursuant to the instruction manual (e.g., neither the old nor new key work to open the lock). If you have purchased a SmartKey Kwikset® lock and are concerned or have experienced problems that have compromised the lock’s security, please contact us below.

Status: Closed Investigation.

Contact Us: This investigation is now closed. If you have pertinent details about a related issue or an emerging case, please get in touch by completing the form below.

This page was last updated: 2025-03-06

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