The Eleventh Circuit decided in Bolton v. Inland Fresh Seafood Corp. of Am., Inc. that employees were no longer required to exhaust their administrative remedies before filing suit under the Employee Retirement Income Security Act (ERISA). The court, however, left open the question of whether plan fiduciaries can independently impose such a requirement in their plan documents.
ERISA is a federal law that allows members of employee benefits plans to sue plan administrators for failing to properly manage the plan to the sole benefit of the plan participants. The Department of Labor (DOL) identifies the following conduct as examples of civil ERISA violations:
This recent ruling by the Eleventh Circuit overruled Mason v. Continental Group, Inc. (1985) and related rulings to the extent that they limited plan participants’ ability to sue under ERISA until they had exhausted all administrative remedies available to them through their benefits plan(s).
The exhaustion requirement was imposed by the ruling in Mason that all internal complaint or conflict resolution systems offered by benefits plan administrators must be exhausted by unsatisfied beneficiaries before they can assert a claim under ERISA in court. For example, if an employee enrolled in a company retirement plan is concerned that the administrative fees for the plan are excessive, they must report that through their company’s complaint reporting system before filing an ERISA claim in federal court. In their recent ruling in Bolton, the Eleventh Circuit stated that this standard was “an atextual product of judicial creation based solely on policy reasons.” In other words, this exhaustion requirement was not actually present in the original ERISA statute and instead came from prior court decisions seeking to reduce the volume of ERISA cases.
Going forward, employees in Alabama, Florida, and Georgia are no longer required to exhaust internal dispute resolutions or remedies before taking asserting statutory claims under ERISA. This removes a major legal hurdle that ERISA claimants in those states had previously faced, permitting them to seek relief in federal court without first having to jump through administrative hoops. Following this decision, the Eleventh Circuit joins seven other circuits—the Third, Fourth, Fifth, Ninth, Tenth, and D.C.—in holding that statutory claims under ERISA do not require exhaustion of administrative remedies.
Common plan administration failures that can result in ERISA actions include: high fees, poor investment choices, and overpaying for company stock. In each of these cases, plan administrators make decisions or fail to act such that plan beneficiaries are financially harmed. This is a breach of the fiduciary duty plan administrators have to act in the best interest of the plan beneficiaries. While these listed failures are common causes of ERISA actions, any breach of fiduciary duty by plan administrators could give rise to an ERISA claim.
At Miller Shah, our ERISA team has decades of combined experience in evaluating the administration of employee benefits plans. We can assist employees and plan participants through statistical and holistic modelling of plan assets and the decision-making that surrounds them. If you believe that a plan you are enrolled in might have been mismanaged, you can reach out to our team directly through the contact form below.
Disclaimer:The information provided in this article is for general informational purposes only and does not constitute legal advice. Miller Shah LLP is not involved in the cases discussed, and any commentary is solely based on publicly available information.
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